Verluxton
Privacy Policy
Last updated: June 2026
This Privacy Policy describes how The Verluxton Group LLC ("Verluxton", "we", "us", "our"), operating at verluxton.com, collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Information We Collect
Information you provide directly
- Contact details: name, email address, phone number
- Billing and shipping address
- Order and payment information
- Communications you send to our customer support team
Information collected automatically
- IP address and browser type
- Device information and operating system
- Pages visited, time spent, and interaction data
- Cookies and similar tracking technologies (see our Cookie Policy)
Information from third parties
- Payment processors (Stripe, Visa, Mastercard, American Express, Discover)
- Shipping carriers (EMS)
- Analytics and advertising partners
2. How We Use Your Information
- To process and fulfil your orders
- To send order confirmations, shipping updates, and tracking information
- To process payments and issue refunds
- To respond to customer service enquiries
- To improve our website and product offerings
- To send marketing communications where you have consented
- To detect and prevent fraud and security incidents
- To comply with legal obligations
3. Sharing Your Information
We share your personal information only where necessary with:
- Payment processors (Stripe and card networks) to process transactions
- Shipping carriers (EMS) to fulfil and track deliveries
- Analytics and advertising providers to improve our services and marketing
- Legal and regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. International Data Transfers
Verluxton operates from the United States and Serbia. Your information may be processed in countries outside your country of residence. When we transfer personal data internationally, we take appropriate safeguards to protect your information in accordance with applicable law.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Order records are typically retained for a minimum of 7 years for accounting and legal purposes.
6. Your Rights
Depending on where you are located, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your personal data
- Restriction — request that we restrict processing of your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to certain processing activities
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
- Opt out of sale/sharing — California residents may opt out of the sale or sharing of personal information (see our Do Not Sell or Share My Personal Information page)
To exercise any of these rights, contact us at support@verluxton.com. We will respond within 30 days.
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. All payment transactions are encrypted using SSL technology. We do not store your payment card details.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact
| Company | The Verluxton Group LLC |
| Address | 1178 Broadway Floor 3 PMB 2004, New York, NY 10001, US |
| support@verluxton.com | |
| Phone | +1 917 512 5867 |